We aim to deliver all Hasheen orders quickly and securely so you can begin your wellness journey without delay.
Shipping Locations
We currently ship to customers within the United Kingdom only.
Shipping Options and Rates
Standard Delivery – £3.29 (2–4 working days)
Express Delivery – £4.29 (1–3 working days)
Processing Time
All orders are processed within 1–2 working days after payment is received. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Times
Delivery times are estimates and may vary depending on your location, courier delays, or unforeseen circumstances. Once your order has been dispatched, you will receive a confirmation email with your tracking information.
Delays and Missing Parcels
While we work with reliable courier partners, occasional delays may occur beyond our control. If your order is delayed or missing, please contact us at hello@hasheen.co.uk with your order number, and we will assist you.
Incorrect Address Information
Please ensure that your shipping details are correct when placing your order. Hasheen cannot be held responsible for deliveries sent to incorrect or incomplete addresses provided by the customer.
Damaged or Lost Packages
If your package arrives damaged, please contact us within 48 hours of delivery with photos of the packaging and product. We will investigate and replace or refund the item as needed.
Order Tracking
Once dispatched, you will receive a tracking number by email. You can use this to monitor your parcel’s progress until delivery.
Contact Us
If you have any questions about shipping or delivery, please email hello@hasheen.co.uk.