Email: hello@hasheen.co.uk
Address: 244 Poplar High Street, London, E14 0BB, England
We want you to be happy with your purchase. If you are not satisfied, you can return your item within 14 days of receiving it for a refund.
Items must be unopened, unused, and in their original packaging. We cannot accept returns for opened or used products, damaged items caused by the customer, or sale items (unless faulty).
Once we receive and inspect your return, we will confirm by email. Approved refunds are processed within 5–7 working days to your original payment method. Shipping costs are non-refundable, and if your order had free shipping, a £3.29 fee may be deducted.
If your item arrives damaged or incorrect, please email us within 48 hours of delivery with photos, and we will replace or refund it.
Return shipping costs are the responsibility of the customer. We recommend using a tracked postal service.
If you have any questions, contact us at hello@hasheen.co.uk.